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Prepay

Prepay

Jackson Energy offers prepay program - buy electricity before you use it and save

 

If you're looking for a way to control how much - and when - you pay for electricity,  Jackson Energy's prepay program could be right for you.

Under prepay, members purchase electricity before they use it and can monitor their usage and balance on the SmartHub web or through the App.  Members can also receive email and text notification when their balance is starting to get low > ask one of our member service representative's for more information.

Prepay allows co-op members to -
• say goodbye to deposits and late fees,
• customize a payment schedule,
• buy electricity when it's convenient, and
• monitor their use.

Studies of other utilties that offer prepay have shown that customers use an average of 12% less electricity with the innovative service.

How does it work?

Members sign up for prepay by paying $100 in to their account. No deposit is required.

Members can add to their account by making convenient payments of any amount at Jackson Energy offices, over the phone and also online. 

For more information on Jackson Energy's prepay program, call 1 800-262-7480. A video below also provides additional information.

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©2025 Jackson Energy Cooperative. All Rights Reserved

  • About Us
    • About Jackson Energy Cooperative
    • About Touchstone Energy Cooperatives
    • CEO & Board of Directors
    • Careers
    • Cooperative Principles
    • Jackson Energy Bylaws
    • Service Territory
    • Bill of Rights
    • Conflict of Interest Policy
  • Member Center
    • Capital Credits
    • Co-op-connections
    • Member Information
    • Scholarships & Youth Tour
    • Solar
    • Net Metering
    • Operation RoundUP
    • Rates & Tariffs
    • Enviromental Surcharge
    • Fuel Adjustment Clause
    • KY Sales Tax Exemption
    • Navigating Your New Bill
  • Services
    • Request Disconnect
    • EV Charging Station
    • Prepay
    • Residential Service
      • Energy Efficiency
        • 101 Easy Ways To Save
        • Appliance Calculator
        • Energy Efficiency Programs
        • Energy Savings Home Tour
        • Home Efficiency Analysis Tool
        • Together We Save KY
      • Residential Rates
      • Residential Service Documents
      • Residential Sign Up Fees
    • Commercial Service
      • Business sign up fees
      • Commercial Rates
      • Commercial Service Documents
      • Pole Attachment Request
    • EV Pilot Program
    • GenerLink
    • Pole Attachments
  • Payment Center
    • How to Pay Your Bill
    • Kiosk Locations
    • Pay Now
  • Safety
    • Call 811
    • Right of Way
    • Safety Tips
    • Storm Center
  • Our Community
    • Jackson Energy Spotlight
    • Kid's Korner
    • Kids Energy Zone
    • Co-ops Vote
    • FOCUS Film Project
    • Legislative Guide
    • Powering the good reliability video
    • CAA
  • Outage Center
  • News And Events
    • SBA- U.S. Small Business Administration
  • Public Notice