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Outage Center

Report an Outage

Option 1: SmartHub App

 

Option 2: Visit SmartHub on the web at https://jacksonenergy.smarthub.coop/Login.html

 

Option 3: 

outagetxt.png

 

Option 4: If you havent done so already you can download the SmartHub App to your mobile device just use this QR code. 

SmartHub_QRCode_SmartHubKit-Com_Green_190508.jpg

 

 

 

Weather Information

Historical Weather Data:

http://www.kymesonet.org/

 

Current Weather:

https://weather.com/weather/today/l/1509ef1c3f739649ad0801f38ca117fa98fc34068d6157d23872e229e3c0855d

 

Current Radar:

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©2024 Jackson Energy Cooperative. All Rights Reserved

  • About Us
    • About Jackson Energy Cooperative
    • About Touchstone Energy Cooperatives
    • CEO & Board of Directors
    • Careers
    • Cooperative Principles
    • Jackson Energy Bylaws
    • Service Territory
    • Bill of Rights
    • Conflict of Interest Policy
  • Member Center
    • Capital Credits
    • Co-op-connections
    • Member Information
    • Scholarships & Youth Tour
    • Solar
    • Net Metering
    • Operation RoundUP
    • Rates & Tariffs
    • Enviromental Surcharge
    • Fuel Adjustment Clause
    • KY Sales Tax Exemption
    • Navigating Your New Bill
  • Services
    • Request Disconnect
    • EV Charging Station
    • Prepay
    • Residential Service
      • Energy Efficiency
        • 101 Easy Ways To Save
        • Appliance Calculator
        • Energy Efficiency Programs
        • Energy Savings Home Tour
        • Home Efficiency Analysis Tool
        • Together We Save KY
      • Residential Rates
      • Residential Service Documents
      • Residential Sign Up Fees
    • Commercial Service
      • Business sign up fees
      • Commercial Rates
      • Commercial Service Documents
      • Pole Attachment Request
    • EV Pilot Program
    • GenerLink
    • Pole Attachments
  • Payment Center
    • How to Pay Your Bill
    • Kiosk Locations
    • Pay Now
  • Safety
    • Call 811
    • Right of Way
    • Safety Tips
    • Storm Center
  • Our Community
    • Jackson Energy Spotlight
    • Kid's Korner
    • Kids Energy Zone
    • Co-ops Vote
    • FOCUS Film Project
    • Legislative Guide
    • Powering the good reliability video
    • CAA
  • Outage Center
  • News And Events
    • SBA- U.S. Small Business Administration
  • Public Notice