Friday | April 3, 2020
FAC Explanation
We have received numerous inquiries concerning the abnormally large daily balance that occurred on Prepay accounts on Wednesday April 1, 2020. This w...
Tuesday | March 17, 2020
Disconnection Procedures
As announced on Monday morning, March 16th, 2020, Jackson Energy will not be disconnecting service or charging late fees for a limited time.
Monday | March 16, 2020
Disconnection Procedures
Several members have asked about our disconnection procedures during this uncertainty created by the coronavirus pandemic.
Sunday | March 15, 2020
Corona Virus (COVID-19) Response Update
As we continue to monitor the situation surrounding Corona Virus (COVID-19), Jackson Energy has made the decision to move to Level 3 of our pandemic p...